West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
2,455 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of MSK Community Specialist Service - Lower Limb - WBCH
18th April 2024


The clinic was well run, my appointment was on time and very professional and helpful.

Suggested improvements
I am unsure if I was clear in explaining the sauce of all my pain, it could be my lower back pain that is affecting my hip due to a back operation I had in that area about 15 years ago!

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
18th April 2024


West Berkshire Community Hospital is so easy to access. Plenty of ground parking so no worries about finding a parking spot (like Royal Berkshire Hospital).

Suggested improvements
More medical facilities at West Berkshire Hospital so people don’t have to go to Royal Berkshire Hospital Reading which is difficult to get to virtually impossible to find parking and a nightmare to navigate around.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Integrated Pain and Spinal Service - Pain - WBCH
18th April 2024


Very welcoming, knowledgeable physio

Suggested improvements
A

Staff
Listened to
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Involvement
Ease and Accessibility
Experience
 
Review of Integrated Pain and Spinal Service - Pain - WBCH
18th April 2024


Excellent Professional and Friendly Service

Suggested improvements
Nothing at all

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
18th April 2024


After the session felt less anxious


Staff
Safe
Listening
Information
Involvement
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
17th April 2024


Excellent experience and treated as an individual, every aspect was clearly advised so I knew what was happening. Very friendly staff and welcoming environment

Suggested improvements
Nothing springs to mind

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
16th April 2024


Very attentive staff

Suggested improvements
Better communication

Staff
Safety
Listened to
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Involvement
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Review of Podiatry - West Berkshire Community Hospital
16th April 2024


The staff were very friendly, particularly the nurses. They made me feel comfortable during the procedure.

Suggested improvements
Nothing, it was a fab experience!

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Involvement
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Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
16th April 2024


No answer from patient.

Suggested improvements
Some staff could have listened and been better.

Staff
Safety
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Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
16th April 2024


I appreciate all the that was done for me, very grateful

Suggested improvements
Sometimes I had to wait as staff were busy. Staff have too much to do.

Staff
Safety
Listened to
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Involvement
Ease and Accessibility
Facilities
Experience
 
 
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